The House Manager efficiently manages the front-of-house areas for all theatre productions and events, including organizing and supervising the proper arrangement of staff, equipment, space, and supplies to meet the theatre’s needs for all functions.
Duties and Responsibilities shall include but not be limited to:
- Ensure the efficient running of the Front-of-House so that all performances start on time.
- Maintain responsibility for the Front-of-House at all times, including fire drill procedures, audience evacuation, seating capacity, and other alarms, and enact responsive policies as provided.
- Implement best practices and policies for all Front-of-House activities and procedures as provided.
- Train, supervise, and schedule ushering staff.
- Establish positive and nurturing relationships with volunteers.
- Provide assistance to the Facility Manager for receptions and events.
- Provide superior customer service when faced with conflict resolution (patron complaints, seating issues, babes in arms, etc.)
- Maintain all public areas, including washrooms, lobby, coat check, auditorium and event room.
Compensation: Commensurate with experience.
Term: Full-Time contract position June 1 – August 31, 2013
Location: Grand Bend
Other: Evening and weekend work is required, per theatre programming.
For confidential consideration, please respond in writing by 5pm on Fri, May 31, 2013
Kelly McNeely, Facility Manager
Email: kelly@draytonentertainment.com
Phone: (519) 238-8387 ext. 550